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Please rate our services:

Front Office and Admissions

Responsiveness, Attitude and Communication of the Staff ExcellentGoodFairPoorN/A

Time taken for Admission and Bed Availability ExcellentGoodFairPoorN/A

Information and Clarity Regarding Insurance Schemes and Insurance Process ExcellentGoodFairPoorN/A

Timeliness of Billing Process and Explanation on Billing Breakup ExcellentGoodFairPoorN/A

Doctors

Consultant’s Timely Visit and Response for the Query ExcellentGoodFairPoorN/A

Clarity on the Diagnosis and Treatment Plan ExcellentGoodFairPoorN/A

Satisfaction about Interaction and Communication ExcellentGoodFairPoorN/A

Nursing Care

Responsiveness, Attitude and Communication of the Nurses ExcellentGoodFairPoorN/A

Timeliness of Drug Administration ExcellentGoodFairPoorN/A

Overall Skills and Courtesy ExcellentGoodFairPoorN/A

Patient Care

Coordinator’s Communication and Rapport ExcellentGoodFairPoorN/A

Response Towards your Comfort and Concerns ExcellentGoodFairPoorN/A

Diagnostic Services

Waiting Time and Reliability of the diagnostic Services ExcellentGoodFairPoorN/A

Timely Dispatch of the Report ExcellentGoodFairPoorN/A

Pharmacy Services

Availability of Prescribed Medicines in the Pharmacy ExcellentGoodFairPoorN/A

Time taken to Dispatch the Medicines ExcellentGoodFairPoorN/A

Food And Dietary Services

Clarity on the Prescribed Diet by the Consultant and Dietitian ExcellentGoodFairPoorN/A

Quality of the Food(Taste, Temperature and Hygiene) ExcellentGoodFairPoorN/A

Timeliness of Serving the Prescribed Diet ExcellentGoodFairPoorN/A

Support Services

Efficiency and Responsiveness of the Housekeeping and Security Staff ExcellentGoodFairPoorN/A

Linen and Laundry Services ExcellentGoodFairPoorN/A

Parking Facilities ExcellentGoodFairPoorN/A

Overall Satisfaction

Hospital Environment(Cleanliness and Quietness) ExcellentGoodFairPoorN/A

Room Ambience and Cleanliness ExcellentGoodFairPoorN/A

Cleanliness of the Washroom ExcellentGoodFairPoorN/A

Satisfaction with the Discharge Process ExcellentGoodFairPoorN/A

Overall Satisfaction with our Services ExcellentGoodFairPoorN/A

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