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Please rate our services:

Front Office and Admissions

Responsiveness, Attitude and Communication of the StaffExcellentGoodFairPoorN/A

Time taken for Admission and Bed AvailabilityExcellentGoodFairPoorN/A

Information and Clarity Regarding Insurance Schemes and Insurance ProcessExcellentGoodFairPoorN/A

Timeliness of Billing Process and Explanation on Billing BreakupExcellentGoodFairPoorN/A

Doctors

Consultant’s Timely Visit and Response for the QueryExcellentGoodFairPoorN/A

Clarity on the Diagnosis and Treatment PlanExcellentGoodFairPoorN/A

Satisfaction about Interaction and CommunicationExcellentGoodFairPoorN/A

Nursing Care

Responsiveness, Attitude and Communication of the NursesExcellentGoodFairPoorN/A

Timeliness of Drug AdministrationExcellentGoodFairPoorN/A

Overall Skills and CourtesyExcellentGoodFairPoorN/A

Patient Care

Coordinator’s Communication and RapportExcellentGoodFairPoorN/A

Response Towards your Comfort and ConcernsExcellentGoodFairPoorN/A

Diagnostic Services

Waiting Time and Reliability of the diagnostic ServicesExcellentGoodFairPoorN/A

Timely Dispatch of the ReportExcellentGoodFairPoorN/A

Pharmacy Services

Availability of Prescribed Medicines in the PharmacyExcellentGoodFairPoorN/A

Time taken to Dispatch the MedicinesExcellentGoodFairPoorN/A

Food and Dietary Services

Clarity on the Prescribed Diet by the Consultant and DietitianExcellentGoodFairPoorN/A

Quality of the Food(Taste, Temperature and Hygiene)ExcellentGoodFairPoorN/A

Timeliness of Serving the Prescribed DietExcellentGoodFairPoorN/A

Support Services

Efficiency and Responsiveness of the Housekeeping and Security StaffExcellentGoodFairPoorN/A

Linen and Laundry ServicesExcellentGoodFairPoorN/A

Parking FacilitiesExcellentGoodFairPoorN/A

Overall Satisfaction

Hospital Environment(Cleanliness and Quietness)ExcellentGoodFairPoorN/A

Room Ambience and CleanlinessExcellentGoodFairPoorN/A

Cleanliness of the WashroomExcellentGoodFairPoorN/A

Satisfaction with the Discharge ProcessExcellentGoodFairPoorN/A

Overall Satisfaction with our ServicesExcellentGoodFairPoorN/A

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